Questions from travellers and businesses about SmartVan AI, the technical co-pilot for leisure vehicles.
It is the first artificial intelligence assistant tailored for your campervan, motorhome, or any leisure vehicle, designed to solve technical problems based on your specific installations. Forget asking in forums, searching videos, or browsing endless manuals on the road.
After subscribing, tell us your vehicle model and which equipment is installed or planned, even if not fitted yet. Identifying the models enables tailored guidance. Blank fields mean information is pending, not that equipment does not exist. Read the setup policy.
SmartVan can help you with a wide range of situations:
We mention motorhomes and campervans for simplicity, but SmartVan adapts to any leisure vehicle: caravans, truck campers, van conversions, and even boats. Contact us without obligation to explore your setup.
SmartVan combines advanced AI with a dedicated technical database. You ask questions just like talking to an expert mechanic and receive clear instructions instantly. It's like carrying the user manual and master technician in your pocket, but much easier to understand.
No. SmartVan explains each step in simple, clear language without requiring complex jargon. Whether you are new to the vanlife community or an experienced traveller, you can follow solutions easily.
ChatGPT or any generic AI can hallucinate answers if it doesn't know your specific build. An invented answer regarding electricity, gas, or mechanics can be dangerous.
SmartVan is specialised for leisure vehicles and pre-loaded with your vehicle context, components, and accessories to provide accurate, safe advice without having to repeat your specs every time.
Because you are not subscribing to a generic app: we configure SmartVan with your vehicle data, components, and equipment so answers are accurate from day one. On monthly billing, the €25 setup fee is charged once on the first payment. On annual billing, you save the initial setup fee entirely.
It personalises the assistant with your vehicle and the equipment identified and reported before setup is completed. You can include chosen or purchased equipment not yet installed: distinguish planned from installed items. Blank fields mean information is pending, not that equipment does not exist. SmartVan completes setup when it tells you the assistant is ready and lists the equipment recorded, not when you submit the form. This is not physical installation, technical design or certification. Read the terms.
Yes. Use it to understand components, consult their manuals and ask questions during the build with the information available. They need not be installed, but identify their models for specific guidance. SmartVan does not replace an installer, physically inspect connections, certify safety or roadworthiness, or design or validate an entire installation on its own. Consult a professional for critical systems. Read the terms.
At no extra cost: correcting SmartVan's errors, correcting or updating registered equipment data, updating its manuals, and adding or replacing a single component without reworking other systems. For example, replacing only the fridge with another model. Read the terms.
A single addition without reworking other systems is included. Adding several systems left pending after initial setup, or substantially reworking the assistant due to changes to electrical, water, gas or related systems, may require additional setup. For example, adding heating, hot water and a cooker with installation changes needing review. Tell us about equipment you have chosen even before it is installed. We will assess the scope; a new component alone does not trigger a charge. Read the terms.
The base price is €25 including VAT. Existing customers receive a 30% discount: €17.50 including VAT. This covers all equipment and changes agreed in one request; supporting documents needed to complete that scope do not trigger another charge. We explain the scope and final price and ask for your express acceptance first. Read the terms.
No. Tell us which equipment and systems are changing so SmartVan's team can assess whether the work is included. If additional paid work is needed, we will explain its scope and final price and request your express acceptance before work begins. An enquiry or form submission does not authorise a charge. Read the terms.
No. It also assists with preventive maintenance, equipment configuration, energy consumption, trip preparation, and everyday queries, helping you travel with confidence.
SmartVan is designed with safety-first rules. If it detects risk, missing critical information, or potential safety hazards, it will advise you to stop and consult a qualified professional, especially for gas, high-voltage electricity, or brakes.
SmartVan processes your data to deliver the service and improve your experience, working with technology providers under GDPR data processing agreements. We never sell your data or use it to train generic third-party models.
Currently, SmartVan responds in Spanish, English, and French.
Yes, SmartVan requires an internet connection as it utilizes cloud AI technology.
Changing to a completely different vehicle requires new assistant personalisation and costs €25 including VAT, including for existing customers. The 30% discount applies only to additional setup, not to a vehicle change. We explain the scope and final price and ask for your express acceptance before work begins. Read the terms.
Ready to travel with complete peace of mind?
Choose planCommon questions from rental companies, dealerships, converters, and manufacturers looking to automate customer care and after-sales support.
Yes. SmartVan AI can be tailored for rental companies, dealerships, conversion workshops, and manufacturers to automate repetitive enquiries, organise issues, and streamline support before and after vehicle handover.
No. SmartVan automates common questions and organizes data, but escalates critical or ambiguous cases to your human team. The goal is to reduce operational noise while keeping professional human oversight.
We evaluate integration with your booking engine, CRM, website, or internal tools before committing to scope and timelines.
It depends on documentation volume, vehicle count, and channels. We recommend starting with an agile pilot to validate value with real cases before scaling.
Simply tell us your business activity and your primary bottleneck: repetitive calls, after-sales support, bookings, quotes, or on-trip guidance. We will propose the highest-impact initial use case.
If you want to reduce repetitive queries or improve after-sales, we will review your case and propose the highest-impact solution.
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