Privacy Policy

At SmartVan, we are committed to protecting your personal data. We aim to inform you clearly and simply about the data we collect, why we use it, and your rights.

1. Data Controller

Mariola Martínez Serrano
Email: mariola.mserrano@gmail.com
Phone: +34 643158759
NIF: 21695367L
Address: Calle San Lorenzo, 19, 03801 Alcoy, Spain

2. What personal data do we collect?

• Name
• Email address
• Type of vehicle you travel with
• Any other information you choose to provide

3. How do we use your data?

• To send you updates about SmartVan and news from the vanlife community.
• To understand user needs better and improve our service.
• To personalize the assistant to your specific needs.
• We never share or sell your data, except when legally obligated.

4. Data Retention

We retain your data for as long as you wish to receive our communications. You can unsubscribe at any time.

5. Legal Basis

Your consent to receive communications and acceptance of this privacy policy.

6. Use of Artificial Intelligence

We utilize artificial intelligence technologies to enhance our service. It is important to note that:

• Your conversations and data are NOT shared with third parties for training or improving their AI models.
• The information you provide is used solely to offer you personalized responses and solutions within SmartVan.
• We implement specific security measures to protect your interactions with our AI systems.

7. Your Rights

• Access, rectify, or erase your data.
• Restrict or object to processing.
• Request data portability.

To exercise your rights, please contact us at info@smartvan.es.

8. Security

We implement measures to protect your data from unauthorized access, loss, or alteration.

9. Changes to this policy

We may update this policy and will inform you of any significant changes.

10. Contact

For any privacy inquiries, please contact us at info@smartvan.es.