SmartVan AI answers customer queries based on the specific rented vehicle and your rental terms. We also offer solutions to automate bookings, reminders, issues, and reviews.
Managing a rental fleet can be exhausting. Let SmartVan handle frequent queries and basic troubleshooting so you can focus on growing your business.
Whether you manage a single vehicle or a large fleet, our tools simplify daily operations and elevate the renter journey. You can start with any solution or tell us your case for a tailored study.
Our flagship co-pilot assists renters with answers tailored to each vehicle's exact equipment, safely escalating queries that need human care.
I want a vehicle assistantBoost conversions: deploy an AI chatbot on your website or WhatsApp to handle availability, pricing, and FAQ automatically.
Automate bookings & enquiriesStreamline check-in/out: scheduled messages before departure and return, reminding renters of schedules, documentation, and handover tips.
Automate remindersWe evaluate integration with your current booking engine, fleet management tool, and channels to define a realistic scope.
Integrate bookingsGenerate and send invoices for each hire automatically without manual entry, using data gathered during booking.
Automate invoicingSpeed up problem resolution: a guided form allows renters to report issues with photos and GPS location, getting instant safety instructions.
Manage issues
SmartVan AI adapts to each vehicle build, delivering precise answers and instant solutions. From heater operation to battery management, your renters have full guidance in the palm of their hand.
Redirect complex technical issues or emergencies to your staff so they can focus on what matters most.
The challenge: A renter calls in the middle of the night because they cannot turn on the auxiliary heater. Your sleep is disrupted and the renter is frustrated.
The SmartVan solution: The virtual assistant guides the renter step-by-step with clear, vehicle-specific instructions. The issue is resolved in two minutes without waking you.
The challenge: A renter has a minor issue and sends confusing messages and blurry photos via WhatsApp, complicating troubleshooting.
The SmartVan solution: The guided incident form prompts the renter for structured information, photos, and location. You receive a clean summary and safe recommended steps. Contact us to see how this works for your fleet.
The challenge: On return day, the renter forgets the return time and fuel drop-off requirements, delaying vehicle turnaround for the next client.
The SmartVan solution: Automated reminders sent the day before and hours ahead of return provide return location, checklists, and fuel rules, ensuring smooth vehicle returns.
Whether you rent out one vehicle or manage a large fleet, we help you save time and deliver a standout service.
Request informationNot at all. Our platform is intuitive and easy to use. We handle the initial setup and provide ongoing support so you can focus on getting the best results.
No, each assistant is tailored to the exact specifications, manuals, and installed components of each vehicle in your fleet. This guarantees accurate, safe answers.
If the AI detects safety concerns or an unresolvable issue, it generates a structured report (description, photos, location) and alerts your team immediately with organised context.
Of course! Leave your details and we will arrange a live demo tailored to your rental operations.